---
title: "How to enable logs in MyPC Cloud client"
url: "https://help.mypcbooking.com/en/article/how-to-enable-logs-in-mypc-cloud-client"
language: "en"
last_updated: "2025-11-11T14:17:43.467Z"
---

# How to enable logs in MyPC Cloud client

This document describes how to enable client debug logging to help support issues if they occur. 

### **Steps to Enable Debug Logging on a Single Computer**

1.  **Login** as an **Owner/Super Admin** user.
2.  Navigate to **Admin → Computers**.
3.  Find and select the computer you want to enable logging for.
4.  Expand **Advanced Options** and locate **Logging Level**.
5.  Change the setting from **Off** to **Debug**.

![](https://cdn-assets.productfruits.com/853f607a-c7a0-4a79-9c62-070126b26b6c)

### **Enable Debug Logging on Multiple Computers**

1.  Go to **Admin → Tools → Computer Tools**.
2.  Open **Copy Properties**.
3.  Select the **source PC** (where you already enabled debug logging).
4.  Choose your **target computers**.
5.  Tick the property **Logging Level**.
6.  Click **Copy** to apply the setting to all selected computers.

![](https://cdn-assets.productfruits.com/141b4881-bc76-46d1-8964-d05c91454b62)

### **Location of Logs** 

Logs are stored in:  \\Program Files\\itsclient\\logs

Zip the entire **logs** folder and send it to the support team.