Help Centre
More information
Help Centre
More information
Introduction
What is MyPC Cloud?Network Diagram
Getting Started
How to start a trialProduction - Getting Started
How-to Guides
User BookingsBulk import local usersChanging settings within MyPC CloudForgot your Password?Hiding Computers, Desks and Rooms How to add a computerHow to add a deskHow to add a roomHow to book a roomHow to change your PasswordHow to clone a room, desk or computerHow to create a location in MyPCHow to create and assign tagsHow to create Guest UsersHow to hide username on the MyPC ClientHow to import computers via a file uploadHow to import desks via a file uploadHow to import rooms via a file upload How to invite users How to make a room, desk or computer unavailableHow to mask the username on the MyPC Client and Queue Monitor MyPC Cloud Client GuideHow to use Tags to create Booking RulesMyPC Cloud Queuing MyPC Cloud Tools Tab Understanding the Room/Desk Display Link in MyPC Cloud What are Desktop Profiles and how do I configure themConfiguring MyPC to Authenticate with EntraIDHow to create a location in MyPC (Includes Custom Working hours)Custom Working HoursHow to make a Block BookingHow to Disable Fast Startup via Group Policy PreferencesHow to Suspend and Enable UsersHow to enable logs in MyPC Cloud clientAccessibility Support Import User Feature How to use Client Wait TimesDeleting UsersWhat is Data Anonymisation
API's
MyPC Guest User API
Technical
No communication tries between MyPC Cloud to MyPC Cloud ServiceAllowing Access to WebSockets Through a Smoothwall Filter MyPC EntraID Authentication with Local AD-Entra Sync Clients
Licence
How to find your Licence details
Reports
MyPC Cloud Reports 
Tags use cases
MyPC Cloud Tags use cases Advanced usage of Tags and Booking rulesUser Tags – Associated with Directory 

Deleting Users

Managing user accounts in MyPC Cloud includes the ability to delete users when necessary. This feature helps maintain accurate records and supports compliance with data protection regulations such as GDPR. Depending on the user’s booking history, you can choose to completely remove their data by anonymising it or preserve usage statistics.

  • If the user has never made or attended a booking:
     They will be completely removed from the system.
  • If the user has made or attended bookings:
     When deleting the user, you will be given two options:
    • Keep data – Keep the user’s booking history and usage associated with their account.
    • Anonymise Data – Remove personal details and allocate the usage to an anonymous user.

 

Anonymising data helps meet relevant privacy and data protection requirements.

*Please note that once the data has been anonymised, it cannot be restored to its original state.

 

 

 

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