Help Centre
More information
Help Centre
More information
Introduction
What is MyPC Cloud?Network Diagram
Getting Started
How to start a trialProduction - Getting Started
How-to Guides
User BookingsBulk import local usersChanging settings within MyPC CloudForgot your Password?Hiding Computers, Desks and Rooms How to add a computerHow to add a deskHow to add a roomHow to book a roomHow to change your PasswordHow to clone a room, desk or computerHow to create a location in MyPCHow to create and assign tagsHow to create Guest UsersHow to hide username on the MyPC ClientHow to import computers via a file uploadHow to import desks via a file uploadHow to import rooms via a file upload How to invite users How to make a room, desk or computer unavailableHow to mask the username on the MyPC Client and Queue Monitor MyPC Cloud Client GuideHow to use Tags to create Booking RulesMyPC Cloud Queuing MyPC Cloud Tools Tab Understanding the Room/Desk Display Link in MyPC Cloud What are Desktop Profiles and how do I configure themConfiguring MyPC to Authenticate with EntraIDHow to create a location in MyPC (Includes Custom Working hours)Custom Working HoursHow to make a Block BookingHow to Disable Fast Startup via Group Policy PreferencesHow to Suspend and Enable UsersHow to enable logs in MyPC Cloud clientAccessibility Support Import User Feature
API's
MyPC Guest User API
Technical
No communication tries between MyPC Cloud to MyPC Cloud ServiceAllowing Access to WebSockets Through a Smoothwall Filter MyPC EntraID Authentication with Local AD-Entra Sync Clients
Licence
How to find your Licence details
Reports
MyPC Cloud Reports 
Tags use cases
MyPC Cloud Tags use cases Advanced usage of Tags and Booking rules

How to Suspend and Enable Users

The Suspend User feature allows administrators to block a user from accessing the MyPC web portal and client application, without disabling their account for other systems outside of MyPC. 

How to Suspend a User 

To suspend a user, you must have Super Admin rights in MyPC. 

1. Navigate to Admin → Users 

2. Search for or scroll to the user you want to suspend. 

3. Expand the user's record. 

A screenshot of a computer AI-generated content may be incorrect.

 

4. Click the Suspend User button. 

 

Once suspended, the user will be blocked indefinitely from logging into the MyPC web and client interfaces. They will see a message informing them that login is denied. 

Please note:  Suspended users can still log in to Block Booked PCs. 

How to Enable a Suspended User 

To re-enable a suspended user: 

1. Go to Admin → Users 

2. Locate and expand the user’s record. 

A screenshot of a computer AI-generated content may be incorrect.

 

3. Click the Enable User button. 

This restores the user's access to MyPC web and client applications. 

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